Customer Service

Phone Orders:

Toll Free 1-866-875-5544
Hours are Monday thru Friday; 8 am to 4:30 pm EST.

Payment:

We accept Visa, Master Card, Discover and American Express

Electronic inquiries may be sent to the following addresses:

Sales Dept: sales@coffeeoutletusa.com

Technical Issues: webmaster@coffeeoutletusa.com

General Inquiries: info@coffeeoutletusa.com

Shipping Policy:

All domestic orders are sent via UPS. Other shipping arrangements can be made by phone. Under certain circumstances orders will be sent via United States Postal Service (for example, shipping to p.o. boxes). You can view our full shipping rates and an estimated delivery time map at the following page, shipping rates.

Return Policy:

All returns must be approved and given an approval code by phone before any returns will be accepted. All returned merchandise must be UNOPENED, SALEABLE, AND IN GOOD CONDITION. CoffeeOutletUSA.com does not assume any responsibility for shipping fees. Items must be shipped via insured and prepaid UPS or US mail. Returns must be submitted within 30 days of sale. Returns will be handled promptly with a credit or exchange. Exceptions would be items that have their own return policy. Items damaged during shipment must be returned with original container. All claims against carriers must go through CoffeeOutletUSA.com.

Shipping Address:

Coffee Outlet USA
1699 S. DuPont Parkway
Suite 101
St. Georges, DE. 19733